Your new design will be uploaded in:
Please contact Delivery Team on
0113 3200 750 if you have any queries.

Complaints procedure for Adult Education courses

If you have any complaints relating to the adult education course you should use the following procedure.

Step Action

1. In the first instance speak to your tutor

2. Should the matter not be satisfactorily resolved you should raise the matter verbally or in writing with the Chief Executive.

Gavin Dorman
Chief Executive Officer
YMCA Leeds
Otley Road LEEDS
LS16 6HQ
T: 0113 2612484

3. Should you not be satisfied with this decision, you should send a written statement setting out the problem to the chairperson at the above address, who will arrange for your grievance or concern to be considered.
The decision will be final and will be confirmed in writing to you as soon as possible.
At any interview concerning a grievance or complaint another